Shipping & Returns

Shipping costs are determined by price, size, weight, destination, and selected shipping method. Orders take 1-3 business days to process before being shipped. Orders are not processed on weekends or holidays.

Both domestic and international orders are shipped using USPS and are tracked by the Post Office. There are no extra fees for international orders including customs fees. Customs fees are charged to the recipient upon arrival of the order.

Returns are accepted for all unused, unopened AFX products purchased directly from www.afxracing.com. For an item(s) purchased elsewhere, please contact that hobby shop or online seller for their return policy.

If the item was purchased directly from www.afxracing.com, please do the following:

1. Contact Customer Service by email [email protected] or phone 877-866-9239. 2. Provide the following: Order Number, Part Number, Quantity of item(s) to be returned. 3. Send unused, unopened item(s) to address provided by your Customer Service Representative.

Please Note: Shipping charges for the original order and any subsequent return shipping costs are non-refundable. Accounts cannot be credited for future purchases. Returned items cannot be exchanged.

Once the item(s) is received, you will be notified. If the item(s) meets refund qualifications (unused and unopened) a refund will be issued to the credit card used for that order.

Having trouble with your AFX product? Contact Customer Service Today!

866-877-9237 | [email protected] | Warranty Claim Form